Some one sent me this e-mail using the contact us form from bsnl broadband forum so I will just post it here hoping it will reach the desired destination :)
Sir,
Ref: Telephone No: xxxxx
Consumer No: xxxxxx
Bill No: xxxxxxx; dated 14-11-2007
The above bill has been received.
An internet usage charges of Rs.8281-00 is included. We do not understand how this is so high. Till now our total bill amount was about Rs.1500-00. To understand why this bill is so high we approached your office. They have guided us to check our service record in your following site: http://10.240.43.216, User ID- mm mm; Password; .......
on going to this site i find i am unable to open my account. It says my user ID and pass word is wrong. Even my email ID is not recognized by this site.
Please let me know how to check my usage account, if the bill shown by you is correct, how to reduce this bill amount in future.
Thanking you,
yours truly
r.g.mohan.
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